CEO/Founder Support During Early-Stage Scale

Who is the Client?
A rapidly growing consumer products company preparing to expand its retail presence nationwide. As the business grew, leadership needed operational support, documented processes, and scalable internal systems to support an expanding team.

My Role:
Served as the CEO's Executive Assistant and operations partner, providing day-to-day executive support while developing the internal systems, documentation, and processes needed to support rapid growth.

Objective:
Support the CEO by creating organized operational systems, improving day-to-day efficiency, and building repeatable processes that could scale alongside the company's growth.

Key Deliverables:
-Managed executive calendar, scheduling, and priority coordination
-Organized leadership communications and meeting preparation
-Developed onboarding documentation and training materials
-Created Standard Operating Procedures (SOPs) and internal process documentation
-Coordinated hiring activities and onboarding logistics for new team members
-Built repeatable workflows to improve operational consistency
-Organized internal files, documentation, and business resources
-Supported cross-functional projects across multiple departments

Results:
-Developed scalable onboarding and operational documentation
-Established standardized internal processes to support a growing team
-Improved executive organization and day-to-day operational efficiency
-Created systems that supported the company's continued national retail expansion